FAQ
1. I really like your products. Where's your price list?
The price list is not available on our website. Send us an email and we'll happily provide it.
2. Where can I find your products?
There are several stores that resell our products. Tell us your location and we will indicate the nearest point.
3. I'm interested in your articles. Do you resell?
Yes. Send us an email sff: info@violante1885.pt
4. Can your boards be used in restaurants?
Yes. We carried out laboratory tests on the boards and we have a sight from ASAE (Portuguese food safety authority) regarding their use in restaurants and hotels.
5. Do your wooden boards need special cares?
The boards can be washed under running water (never in the dishwasher), but without soaking. We recommend cleaning in cold water with detergent. You can apply sunflower oil or other oil for food use, or the oil we sell - Bacher oil.
6. You work with various kinds of wood. Which is the best?
We work with pine, beech, acacia, oak and olivate ash wood. If well cared, wood is very durable and maintains its characteristics unchanged. Different types of wood have different specificities, such as density and rigidity, besides the more obvious ones, such as tonality and veins or knots. Oak has high density and rigidity, being more resistant, for example, to knife marks. In conclusion, we would not say that there is one wood better than another, but rather that there is kinds of wood most suitable for certain purposes.
7. Are wooden items a more environmentally friendly option?
Wood, as a natural raw material with high longevity, is an organic and environmentally friendly choice. Our products are made from certified wood and come from suppliers who not only practice responsible tree felling but also ensure reforestation.
8. I wanted to develop my own article. Do you make custom pieces?
Yes. Send us an email at info@violante1885.pt with your idea, sketch of the piece and measurements, so we can analyze the possibility of production and indicate the minimum quantity and unit value.